Reading is Dreaming – Magnetic Bookmark

Shipping Policy

Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).
• Custom or handmade items may take longer to prepare—please check individual product descriptions for details.

Shipping Rates & Delivery Estimates

• Shipping costs are calculated at checkout based on your location and selected shipping method.
• Tracking information will be provided once your order ships.

Shipping Restrictions

• We currently ship to all 50 states only.

Lost or Delayed Packages

• If your order is delayed or lost, please contact us at thedailydesignerco@gmail.com, and we will do our best to assist you.
• We are not responsible for delays caused by shipping carriers or incorrect addresses provided by the customer.

Returns & Exchanges

Eligibility for Returns

• We accept returns/exchanges within 7 days of delivery.
• Items must be unused, in original condition, and in original packaging.
• Custom or personalized items are non-refundable unless defective or damaged.

How to Initiate a Return

1. Email us at thedailydesignerco@gmail.com with your order number and reason for return.
2. We will provide return instructions and an address.
3. Ship the item back to us (return shipping costs are the customer's responsibility unless the return is due to our error).
4. Once received and inspected, we will issue a refund/replacement/store credit within 3 days.

Damaged or Incorrect Items

• If you receive a defective, damaged, or incorrect item, please contact us within 3 days of delivery with photos, and we will gladly resolve the issue.

Non-Returnable Items

• Custom-made or personalized products
• Digital downloads
• Sale or clearance items